Terms and Conditions
Acceptance of Terms, Conditions and Disclaimers
By accessing or using the www.coolacozzies.com website (“‘the Website”), you agree to be bound by these terms and conditions (“Terms and Conditions”) and acknowledge and accept that you have read and understood all of the Terms and Conditions.
By purchasing a product from this Website and/or by completing the registration process, you are deemed to be bound by these Terms and Conditions.
These Terms and Conditions include details such as Shipping and Delivery, Returns and Exchanges, Payment and Security.
Coola Cozzies reserves the right to vary these Terms and Conditions from time to time. Such variation will be effective immediately upon it being published on this Website. Your continued use (via browsing or purchasing) of this Website subsequent to any variations becoming effective constitutes your acceptance of the varied Terms and Conditions and you accept that by accessing or using the site that you are bound by and will comply with the varied Terms and Conditions.
Whilst Coola Cozzies has made every effort to ensure that the information contained in this Website is accurate you agree Coola Cozzies does not accept responsibility for any errors or omissions in the information contained on the Website.
Every effort has been made to ensure you love your Coola Cozzies, however if you are not completely delighted with them we will provide a refund or exchange. Items must be returned within 30 days of purchase, in original condition, with tags still attached. We appreciate your feedback so please tell us why the items did not meet your expectations by including a note on your returns form.
- You can return within 30 days of purchase
- The items must be in original condition with all labels and swing tags still attached
- Please include your completed returns form
- If you no longer have a copy of the original returns form, please email [email protected] to receive another copy. Fill in your details and include it with your returned garment(s).
- You should allow 15 working days for your return to be processed and dispatched from Queensland
When returning items please place garments inside a secure Australian Post, or similar, post pack, affix postage and address to:
Coola Cozzies Returns
PO Box 11
Ilfracombe Qld 4727
To assist you with the returns process please take note of the following information:
- To ensure the best possible fulfilment on your reorder, we recommend that you call us to reserve the styles you require.
- If you are returning an item for exchange (the same style is being changed for a different size or colour) you will not be charged delivery of your reorder.
- All other returns and reorders will be charged the standard Australia Post rate.
- If the information above is not followed this may result in delays of processing your return. If followed correctly, returned items will be processed within 15 working days.
- If you have any concerns or questions regarding any of these ordering instructions, please do not hesitate to call us on 0419 649 634.
Materials published on the internet are protected by copyright law. Copyright in the information on this Website is owned by Coola Cozzies. Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under the Copyright Act 1968, no part of this site may be reproduced, duplicated, copied, sold or reused for any commercial purposes that are not expressly permitted by Coola Cozzies. You are not permitted to use the Coola Cozzies logo or any graphic without the express written permission of Coola Cozzies. This Website and each part of it (including but not limited to all text, images, product descriptions and other materials) are protected by copyright law.
Coola Cozzies is a registered business in Queensland, Australia. These Terms and Conditions are governed by and construed in accordance with the laws of the State of Queensland, Australia. You and Coola Cozzies agree to irrevocably submit to the exclusive jurisdiction of the courts of the State of Queensland, Australia.
This Website and all contents of the Website are provided on an “As Is” and “As Available” basis without any warranties of any kind by Coola Cozzies, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the Website, that your use of the Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Website, and that Coola Cozzies shall not be liable for any damages of any kind related to your use of this Website.
Coola Cozzies does not guarantee that this website will be free from viruses and will not be liable for any loss or damage, whether to personal property or otherwise, suffered as a result of or in connection with any viruses contained on this Website.